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If you notice a charge labeled as "idem" or "IDEMCLUB8002827138" on your bank statement that seems unfamiliar, please complete the form provided below. We will do our utmost to identify the corresponding transaction.

Should you have any further inquiries, feel free to reach out to us with the form below.
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In case you wish to terminate your IDEM account, kindly furnish us with your email address. We will then forward you a link through which you can carry out the process.

Call Us

From USA:

+1 800 282 7138

From Europe:

+44 3300 272 316

Membership Support:

+1 877 497 2160

From Rest of the World:

+44 3300 272 316

Working Hours

UTC/GMT: -5 h

Monday - Sunday 9:00 - 17:00